Privacy Policy
Draft — TODO: lawyer review before public launch. Working template following common patterns (Termly, Stripe Atlas). Real legal review required before going public, especially for GDPR / CCPA wording.
Last updated: TBD
What we collect
| Category | Examples | Why |
|---|---|---|
| Account info | email, name, password hash | Account creation, sign-in |
| Order info | uploaded model files, shipping address, phone (optional) | Fulfilling orders |
| Payment metadata | last 4 digits, card brand (via Stripe — we never see card numbers) | Order receipt, dispute handling |
| Reviews | star ratings, comments | Marketplace reputation |
| Technical data | IP address, browser, device, pages viewed | Analytics, fraud prevention |
Who we share it with
| Recipient | Purpose |
|---|---|
| Stripe | Payment processing |
| Resend | Transactional email (verification, order updates) |
| Cloudflare R2 | File storage for uploaded models |
| Vercel | Hosting |
| Stores you order from | Shipping address + the model file (only what they need to fulfill) |
We do not sell your personal information.
How long we keep it
| Data | Retention |
|---|---|
| Account info | Until you delete the account |
| Orders | 7 years (US tax requirements) |
| Uploaded model files | Deleted 30 days after order is SHIPPED / PICKED_UP / REFUNDED / CANCELED |
| Reviews | Indefinitely (with your name pseudonymized if you delete the account) |
| Analytics logs | 90 days |
Your rights
- Access — request a copy of the data we hold about you
- Correction — fix inaccurate data
- Deletion — delete your account and associated data (some retention for legal / tax reasons survives, see above)
- Portability — get your data in a machine-readable format
- Objection — opt out of analytics
To exercise any of these, email privacy@modelprint.shop.
Cookies
- Essential session cookie (always on — needed to keep you signed in).
- Optional analytics cookie — set only after you accept the cookie banner.
International users
The service is operated from the United States. By using the service you consent to your information being transferred to and processed in the US.
Children
Not directed at users under 18. We do not knowingly collect data from
minors. If you believe we have, contact privacy@modelprint.shop and
we'll delete it.
Changes
We may update this policy. Material changes will be emailed to your account email or shown as a banner.
Contact
privacy@modelprint.shop · Belforest Lab · Belforest, Alabama, USA